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Green Key is an eco-label used in the hospitality industry. Today it is available in 50 countries and at about 2400 facilities. Facilities marked with Green Key must, for example, have an environmental policy, use energy-saving solutions and have measures in place to reduce water consumption, and that the chemical content of hygiene products and cleaning products follow established rules. Furthermore, there is a requirement for a proportion of organic, fair-trade and / or locally produced food. The facility must regularly train / inform its staff regarding environmental issues and the Green Key work that is carried out. The criteria are designed to reduce the facility's direct environmental impact but also to inform and encourage guests to pay attention to the facility's measures and ambition. Through information, the facility shall strive to also involve the guests in reducing the facility's environmental impact.

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The standard is a revised management system for the quality process and it describes how you constantly improve and adjust your business to meet customer needs, it can affect everything  from how to answer the phone to how to avoid malfunctions.

The new ISO 9001 provides a clearer focus on management involvement, “internal” and external analysis and risk management. It has a greater focus on service production.  


The new ISO 9001 is based on 7 principles:

  • Customer focus

  • Leadership

  • Employee engagement

  • Process focus

  • Improvement

  • Fact-based decisions

  • Relationship management

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ISO 14000 is the collective name for the standards that deal with environmental management. These standards in turn create an environmental management system that can be easily integrated into existing operations. The environmental management system then constitutes a voluntary tool that is to facilitate the work and the standards provide a working model for continuous improvement. Requirements that are set, among other things, are that  the organization has a quality management system that meets the requirements of the standard to be applied and that the system is a natural part of the organization's daily activities. Also ongoing maintenance of the system and description and that the business is audited against the requirements of ISO 14001: 2004 by an accredited certification body.

Some effects of working with environmental management according to ISO 14001:

  • The business processes become more sustainable

  • Streamlines environmental work

  • Reduces the use of resources and materials

  • Reduces the organization's waste and thus reduces costs

  • Improves the possibility of winning procurements

  • Strengthens the brand and increased credibility for the organization's environmental work

Via a global certification for the hotel & meeting industry, create an independent third-party tool to facilitate communication between the hotel & meeting industry and the travel industry. It will be easier for guests to identify hotels and meeting facilities as  works with and prioritizes security. Safe hotel's third party certification increases credibility and that the hotel is more prepared  than other hotels in the event of an incident.

  • It will be easier to identify hotels and meeting facilities that work well with security

  • Communication with hotels and meeting facilities is simplified

  • Guests who prefer safer hotels will find it easier to choose

  • Safe hotel's third-party certification increases credibility

  • The hotel is more prepared than other hotels in the event of an incident

  • The risk of accidents decreases

  • It will be easier to identify hotels and meeting facilities that put security high on the agenda.


The Swan - the official Nordic eco-label run on behalf of the government, without industry or profit interest  develops criteria from a life cycle perspective  From raw material to  waste. The Nordic Ecolabel is to help consumers make good choices for the environment and work for a sustainable society. It started with paper and batteries and today you will find the Swan on more than ten thousand goods and services.  The Swan must be at the forefront of development and be the best choices from an environmental, health and quality point of view.

  • They are voluntary, positive labels of products (goods and services).

  • The Swan is the official registered Nordic eco-label.

  • The brands are only available on the best environmentally friendly products on the market and  sets high environmental, health, quality and functional requirements.

  • The requirements are raised  continuously.

  • Nordic Ecolabelled and EU-Flower-labeled goods and services have complied  tough criteria and are third party controlled.

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